TWISTLOCK INSURANCE BROKERS

“TwistLock makes special arrangements with financial product providers, so we can offer you competitive prices and excellent terms.”

TRANSPARENCY IN INSURANCE

The world is changing, and so is the insurance market. Customers expect transparency and clarity, requiring specific knowledge, skills and solutions. Rather than seeing them as a threat, TwistLock relishes the new opportunities and relishes them as new opportunities and challenges. Our customers prefer a personal approach and a clear explanation regarding what policies do and do not cover. Moreover, they prefer to be completely taken care of from A to Z. Our primary goal is ensuring the continuity of your business.

CONSULTANCY

It all begins with the basics: investigating and analysing what risks your business faces with a fine-toothed comb. That’s the starting point. We will map out the various risks with TwistLock’s Procedure Method. Based on this analysis we will explore ways to limit risks and identify which risks you wish to ensure in an extensive report.

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INSURANCE MANAGEMENT

Do you wish for your insurances to be managed properly, but don’t want to hire a full-time insurance management officer? Our insurance ‘management service’ might be what you’re looking for. With this service, we’ll take all work related risks and your insurance portfolio off your hands. We will liaise with your insurer or intermediary – in the Netherlands or abroad. We will set up clear-cut insurance records to guarantee full transparency for your organisation. We will guide your ‘risk assessments’, fire inspections, claims processes and more from your own office.

CLAIMS SERVICE

TwistLock feels responsible for the continuity of your business. If you are insured with us and incur damages, We will help you navigate the claims process as optimally as possible. Are you insured elsewhere or have no insurance cover? You can use our ‘claims service’. For a fee, we will assist you in the claims process.

REGULAR CONSULTATIONS

Insurance advice is only a snapshot, which is why we believe that long-term relationships have real added value. Your business risks could change over time. If you deem it necessary, we will regularly sit down with you to determine whether your current insurance portfolio is still a good fit, giving you peace of mind.

HOW DO WE WORK?

TwistLock will first sit down with you to identify the impact of certain risks. What risks should you and do you want to hedge or limit? Thanks to our nationwide network, we are guaranteed to have all necessary knowledge and in-house expertise. If we happen to stumble on an area that we’re less familiar with, we’ll put you in touch with the right specialist.

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Our insurance roadmap

STEP 1 – ORIENTATION-INTRODUCTION

Before starting the consultancy process, it is important to find out whether we ‘click’. Input is expected from both parties. Moreover, in order to build a long-term partnership, it is particularly important that both parties do as they say. During this phase we will explain how our services can benefit you and explore which service suits your organisation best.

STEP 2 – INVENTORY AND ANALYSIS

If you accept our proposal, our services will begin. We will identify and analyse your business risks, review underlying documents, discuss your risk appetite and more, before starting to work on the first draft of our report. In this report, we will highlight possible areas of concern for you personally or your business.

STEP 3 – THE CONSULTANCY PROCESS

STEP 4 – COMPARISON AND ADVICE

If desired, we will compare your current insurance policies with the proposed set of new policies, taking both price and terms into consideration. We will then review your insurance policies with the insurers we work with and draw up a draft proposal based on our findings. Next, we will discuss the proposal to check whether we are on the same page, before submitting a final action plan.

STEP 5 – MEDIATION AND DELIVERY

In this step, we will provide you with our findings, the report and the insurance comparison (if desired). We will also check the contracts, policy sheets, etc. of the various providers and ensure that you have insight into them, giving you the necessary assurance that the recommended solution will be implemented properly. Once everything is completely clear to you, we will send you the invoice to finalise the process.

STEP 6 – SERVICE

Did you incur damages or did your situation change? Please notify us immediately. We will look into things immediately and determine whether our recommendations or your insurance products need to be adjusted. We can also periodically check if our solutions are still a good fit for you and your organisation. Service is a key priority at TwistLock. Do you wish to adjust your financial products to align them with your situation? We may charge a fee. This is always done in consultation.

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“Insurance is something we do together”